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People in Park

Water Quality Preventative Maintenance Ending April 20

This month the water utilities of Archdale, Burlington, Greensboro, High Point, Jamestown, Randleman, Reidsville, and the Piedmont Triad Regional Water Authority will end their routine water quality preventative maintenance program. This procedure, which started back in December of 2023, is used to maintain and optimize the water quality in the City’s drinking water distribution system.


Starting April 20th, the City of Reidsville will switch from chlorine back to chloramines, which is a federal and state standard disinfectant for drinking water. This process will take about five days. During this time, some users may notice temporary taste or odor differences. This is a normal part of the transition, which does not adversely impact the water quality. Both chlorinated and chloraminated water are safe for drinking, cooking, and other general uses. Specialized industries such as medical facilities offering kidney dialysis, fish tank and pond owners, and some businesses that use water in their production process should take precautions that may require filtration and treatment system adjustments. These customers will be contacted directly.


As a part of this process, during the week of April 22-26, 2024, the water distribution system will be flushed. Residents may notice discolored water and reduced water pressure during this time. If you experience discolored water, please allow the cold water tap to run for 5-10 minutes until the water clears. Residents are cautioned to check for discoloration particularly prior to using their washing machines.


If you see continued discoloration of water please call 336-349-1070. After 3:30 p.m., please call 336-634-3300.

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