Public Notice: Water Quality Preventative Maintenance

November 19, 2025: In order to maintain and improve water quality, the City of Reidsville’s Public Works Department will be temporarily changing the City of Reidsville drinking water from chloramines, which is the City’s standard disinfectant, to free chlorination on Sunday, December 7, 2025. This water quality preventative maintenance activity is the same process that has been completed in years past and is endorsed and supported by the Environmental Protection Agency (EPA).

This change will be in effect until mid-April of 2026. The City of Reidsville will be conducting this preventative maintenance measure along with the following water utilities: Archdale, Burlington, Greensboro, High Point, Jamestown, Randleman, and the Piedmont Triad Regional Water Authority.

During this time, some users may notice temporary taste or odor differences. This is a normal part of the transition and does not impact water quality. Both chlorinated and chloraminated water are safe for drinking, cooking and other general uses. Specialized industries such as medical facilities offering kidney dialysis, fish tank and pond owners, and some businesses that use water in their production process should take precautions that may require filtration and treatment system adjustments. These customers will be contacted directly.

As a part of this process, during the week of December 8-12, 2025, the water distribution system will be flushed. Residents may notice discolored water and reduced water pressure during this time. If you experience discolored water, run the cold water tap for 5-10 minutes until the water clears. Residents are cautioned to check for discoloration particularly prior to using their washing machines.

If you see continued discoloration of water, please call 336-349-1070. After 3:30 p.m., please call 336-634-3300.