Steps to getting a new water or sewer tap
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Residents or contractors in need of a new water or sewer tap should submit an application to Denise Toms in the Finance Department, located at 230 W Morehead St, Reidsville, NC 27320, or by emailing the application to Finance department Email Form. The water and sewer tap application can be found here.
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Once the application is received, our Engineering Department will review the application to confirm availability and follow up with any questions they may have.
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Upon confirmation from Engineering and payment of required fees, Public Works will notify 811 to locate all underground utilities within the area and place the work request in our queue.
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Our Water and Sewer Division will install the requested services and notify Finance that the work is completed.
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Payment for this service is based on the requested service sizes and must be paid for in advance.
Additional Information
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Our fee schedule is approved annually by our City Council and can be found here. Larger meters are sold at cost, so please contact Public Works for more information on anticipated cost.
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Generally, this process can take 5-7 business days to complete. Utility location services are required to have a minimum of 3 days advance notice of any digging activity in North Carolina. Larger meter requests can take substantially longer due to part acquisition.
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Have additional questions? Please contact the Finance Department at 336-349-1050 between the hours of 8:30am and 5:00pm Monday through Friday, dtoms [at] reidsvillenc.gov (click here to send an email) or stop by our City Hall office at 230 W Morehead St.