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  • City's 2024 Consolidated Annual Performance Report

    The Consolidated Annual Performance Report for the year 2024 for the City of Reidsville is in the Document Center but can also be accessed here .

  • Public's Assistance Sought In Lead Service Inventory

    For the past year, the City of Reidsville and its contracted engineering firm, Black & Veatch, have been researching service lines throughout the City’s water distribution system. By October of 2024, all water distribution systems in the United States, including municipalities like the City of Reidsville, were mandated by the Environmental Protection Agency (EPA) to complete a lead service line inventory of all water connections.   During this time, Black & Veatch has been working with the City’s Public Works Department to identify all of its City-maintained service lines to determine what type of material comprises these water lines. Thus far, we have not found any City-maintained lines comprised of lead materials.   The next step is to identify the materials used in the service lines on residents’ private property. These private lines hook into the City’s water system and then provide service to the home, building or structure on the resident and/or business owner’s property. The concern is that these service lines may contain lead or galvanized pipe, which is known to cause serious health effects in all age groups. If the City has been unable to determine what type of materials were used to connect between the City-maintained line and the homeowner/business owner’s property, the resident/business owner will be receiving a letter from the City asking for their assistance.   The City of Reidsville is focused on protecting the health of each household in our community, which is why it is so important that residents help determine if their service lines contain lead or galvanized pipe. To assist in identifying the materials used in their private service lines, property owners should do the following:   Contact the Reidsville Public Works Department at 336-349-1070 between the hours of 7:30 a.m. and 3:30 p.m. Monday through Friday. Review the EPA’s step-by-step guide to help people identify lead pipes in their homes called Protect Your Tap: A Quick Check for Lead , which is available at https://www.epa.gov/ground-water-and-drinking-water/protect-your-tap-quick-check-lead .   The following steps can be taken to reduce lead in drinking water:   Use filters properly . Using a filter can reduce lead in drinking water. If you use a filter, it should be certified to remove lead. Read any directions provided with the filter to learn how to properly install, maintain, and use your cartridge and when to replace it. Using the cartridge after it has expired can make it less effective at removing lead. Do not run hot water through the filter. For more information on facts and advice on home water filtration systems, see EPA’s https://www.epa.gov/water-research/consumer-tool-identifying-point-use-and-pitcher-filters-certified-reduce-lead . Clean your aerator.  Regularly clean your faucet’s screen (also known as an aerator). Sediment, debris, and lead particles can collect in your aerator. If lead particles are caught in the aerator, lead can get into your water. Use cold water . Do not use hot water from the tap for drinking, cooking, or making baby formula as lead dissolves more easily into hot water. Boiling water does not remove lead from water.  Run your water.  The more time water has been sitting in pipes providing water to your home, the more lead it may contain. Before drinking, flush your home’s pipes by running the tap, taking a shower, doing laundry, or doing a load of dishes. The amount of time to run the water will depend on whether your home has a lead service line or not, as well as the length and diameter of the service line and the amount of plumbing in your home. Residents may contact the Reidsville Public Works Department for recommendations about flushing times in their community. Learn about construction in your neighborhood.   Contact Reidsville Public Works to find out about any construction or maintenance work that could disturb your service line. Construction may cause more lead to be released from a lead service line or galvanized service line if present. Have your water tested. Contact the Reidsville Public Works Department at 336-349-1070 or PublicWork@reidsvillenc.gov to have your water tested and to learn more about the lead levels in your drinking water. Alternatively, you may contact a certified laboratory to have your water tested for lead. Two local labs in our area are: Meritech, Inc. of Reidsville, NC (336-342-4748) or Pace Labs of Eden, NC (336-623-8921). Note, a water sample may not adequately capture or represent all sources of lead that may be present . For information on sources of lead that include service lines and interior plumbing, please visit https://www.epa.gov/ground-water-and-drinking-water/basic-information-about-lead-drinking-water#getinto .   Although there is no confirmation of having a lead service line, you may wish to speak with a healthcare provider to see if your child’s blood lead level is elevated and/or if there is a need for blood testing, if you are concerned about potential exposure. Please visit https://www.cdc.gov/nceh/lead/advisory/acclpp/actions-blls.htm  for information on these actions. For information about potential financing solutions  to assist property owners with replacement of lead service lines, please contact us at   336-349-1070, PublicWork@reidsvillenc.gov , or visit the Public Works offices at 1100 Vance St, Reidsville, between the hours of 7:30 a.m. to 3:30 p.m. Monday through Friday. For more information on reducing lead exposure  from your drinking water and the health effects of lead, visit EPA’s website at http://www.epa.gov/lead .

  • City hires new Business Development Manager

    A Rockingham County native will be filling a newly created role within the City of Reidsville. Chase Lemons became Reidsville’s new Business Development Manager as of October 14, 2024. As part of a recent restructuring plan, the City created the position to better assist small businesses. The pivotal role will be tasked with designing and implementing programs that promote small business development throughout the Reidsville City Limits, as well as serve as a concierge service to assist business owners through the City permitting processes. This position will also be working towards the development of a comprehensive real estate database to better connect business prospects with available properties.             Lemons will report directly to the Marketing and Economic Development Director Montana Brown.             “We are thrilled to welcome Chase to Team Reidsville,” Brown said. “His personality, passion, and experience make him a great fit during this expected period of growth.”             Lemons has prior work experience as the Grants Manager for North Carolina A&T State University, the Grants Administrator for the City of Eden, as well as serving as the Outreach Director for the Rockingham County Public Library. In these previous roles, Lemons oversaw grant management, including financial research, funding identification, budgeting, and grant closeout processes across multiple project lifecycles. He also fostered relationships with business community leaders to enhance local economic development and community engagement. “I’m truly honored to join the City of Reidsville in this exciting chapter of growth and opportunity,” Lemons said. “I’m eager to leverage my background in community and economic development to help drive sustainable development within the City. My goal is to foster an environment where businesses can thrive, new investments are made, and the community continues to prosper. I’m grateful for the chance to collaborate with local businesses, residents, and community leaders to achieve shared success.” Lemons previously received his Associate’s Degree in Applied Science from Rockingham Community College back in 2021. He will soon be receiving a Bachelor’s Degree of Public Administration from the University of North Carolina at Pembroke later this year.

  • New Procedures for Street Closings Started July 1, 2024

    Anyone wishing to close a City of Reidsville street, parking lot, parking space or sidewalk will need to fill out a new application as of July 1, 2024.             City staff had been working on updating the current application process and Code of Ordinances after receiving more and more requests to close such areas. Each time a City  street or parking area is closed, it takes a lot of staff time and use of City-owned equipment to implement these closures, City Manager Summer Woodard explained.             In order to offset some of the costs experienced by the City, new fees came into effect beginning July 1. First, a Special Event Application fee of $25 will be charged to any person or organization wishing to close a City street, parking lot, parking space or sidewalk for their event. An additional $25 will be charged for closure of a parking lot, parking space or sidewalk; $50 for a single street closure (one block or less); and $100 for multiple streets and/or intersection closures. These additional fees are based on the amount of time and resources, including use of City equipment, needed to block off these areas for closure.             Also, a $10 charge will be conveyed for each City trash receptacle needed. Those events that will need public safety officers will be charged $35/Hour/Officer. Special Event liability insurance will also be required.             Other changes include an earlier deadline to get applications into the City for consideration. Applicants must get their fully completed form into the City at least 45 days prior to their special event for consideration by the City’s Technical Review Committee (TRC) and final approval. The TRC, in consultation with the Reidsville Police Department, will determine how many safety officers must be secured based on the nature of the event. The $35 per hour pay rate per officer is based on the rate to secure an off-duty officer.             Those interested in these new procedures can go to the Administration page of this website to review the changes and new application.

  • Brown named Reidsville's new Marketing/ED Director

    An Economic Development Manager with the City of High Point will be filling a newly created position within the City of Reidsville. Montana L. Brown will become Reidsville’s new Director of Marketing & Economic Development starting July 1, 2024. As part of a restructuring plan, the City has combined its previous Economic Development Director and City Marketer positions into one. Among his job duties, Brown will oversee the Penn House and Main Street Managers as well as another newly created position, Business Development Manager. As a member of the City’s Management Team, Brown will work across departments as he seeks to create marketing campaigns to attract new residents and businesses, both in the downtown and across Reidsville. Along with his departmental team, he will work on a cohesive marketing strategy and economic development plan to fuel the City’s current and expected growth in the areas of new housing, new businesses and new industries. He will also support Rockingham County Economic Development in attracting potential large-scale industries to Reidsville. This position is also called upon to assist and coordinate a variety of special projects on behalf of the City. Brown will report directly to City Manager Summer Woodard. “We are excited to welcome Montana to our team,” Woodard said. “His enthusiasm and experience appear to be a great fit for Reidsville as we are expecting to see a lot of growth opportunities over the next few years.” Brown came to High Point from the private sector in March of 2021, first serving as an Administrative Specialist in the City’s Planning & Development Department. In June of 2022, he was promoted to Economic Development Manager, where he conducted research and analysis of industrial, workforce and economic data trends for the City. He worked directly with economic development allies on various projects and identified available industrial and office building sites for clients and consultants. In this position, he also created and maintained City-related webpages and coordinated marketing materials and organized presentations for potential clients and initiatives. “I am thrilled to start working with Team Reidsville to leverage the community’s recent momentum,” Brown said. “From the beginning, it was clear that the City has assembled a remarkable group. In this role, I aim to expand Reidsville’s tax base, create new job opportunities, attract new residents, and foster community engagement. I’m grateful for the opportunity and can’t wait for the challenges ahead.” A 2017 graduate of Appalachian State University, Brown received his Bachelor of Science in International/Comparative Politics concentrating in Economics. While there, he also minored in Spanish.

  • Reidsville Council approves rate increase effective 10/1

    For the first time in four years, the City of Reidsville will be increasing rates due to rising costs of maintaining its utility systems. The City’s Fiscal Year 2024-2025 budget, approved Tuesday night by the Reidsville City Council, includes a 35% rate increase.  The average residential utility user will see their bill go up a little less than $20 per month. The bills for commercial and industrial users will increase proportionately based on their meter size and use.  City staff requested the change be delayed until October 1st to allow residents and businesses time to budget for the increase. “While no one wants to pay more for these services on top of higher prices on most every other thing we have to buy, we hope that our citizens can understand the needs behind this increase,” Mayor Donald Gorham explained. Like its residents and businesses, the City of Reidsville has seen costs rise with historically high inflation, supply chain issues and the rising expenses related to employees. Chemicals related to operating the Water and Wastewater plants are a specific area of increase with some items more than doubling in price.  Operating costs alone represent a12.6% increase. The City must continuously reinvest in the utility system infrastructure.  Fortunately, grants and low-interest loans from Federal and State resources are available to assist.  The City has three current improvement projects under way that are funded with 20-year low-interest loans (some at 0%).  As the projects are completed, the loan payments will come due. The new debt service equates to a 6% rate increase. As part of analyzing the current status of the enterprise systems, an outside firm, McGill Engineering, was contracted by the City to complete a Comprehensive Improvements Plan (CIP), which takes an in-depth look at current and future needs of those utility systems.  Current year capital needs identified in the plan along with departmental requests totaled $1,600,000, which requires a 16.4% rate increase. The CIP also looked at what the City’s utility rates need to be in order to operate.  The increase was supported by the report.  Because the two funds are operated independently, the 35% increase is actually broken down as 65% to water rates and 25% to sewer rates.  While most customers have both water and sewer service, some with only one or the other will see the different percentage applied to their bills. Prior to this increase, Reidsville had the lowest utility bills in Rockingham County for the average user.  This increase will bring the rates in line with the average rates for the services provided by all of the systems within the County.  The City will continue to promote the upcoming October date for the increase in efforts to inform customers.  As always, customers are encouraged to contact the City with questions and concerns.

  • Whole Plant Generator & MCC Replacement Re-bid

    RE-BID ADVERTISEMENT CITY OF REIDSVILLE REIDSVILLE, NC WATER TREATMENT PLANT IMPROVEMENTS WHOLE PLANT GENERATOR AND MCC REPLACEMENT General Notice City of Reidsville (OWNER) is requesting Bids for the construction of the following Project: Whole Plant Generator and MCC Replacement Re-Bids for the construction of the Project will be received at the City Council Conference Room of the Reidsville City Hall located at 230 W. Morehead Street, Reidsville, NC 27320, until Tuesday, June 18, 2024 at 9:00 a.m. local time. NOTE: The bid opening time has been changed from 9 a.m. to 2 p.m. At that time the Bids received will be publicly opened and read.  Access to the Conference Room is via the front left door of the building. The Project includes the following Work: Construction of a new Electrical Building to house MCCs and VFDs for the High Service Pump Station (HSPS). Construction of new standby diesel engine generator and fuel storage.  Associated site work. Bids are requested for the following Contract:  Whole Plant Generator and MCC Replacement Bid Security Bid security shall be furnished in accordance with the Instructions to Bidders. Obtaining the Bidding Documents The Issuing Office for the Bidding Documents is: Arcadis G&M of North Carolina, Inc. 7025 Albert Pick Road Suite 102 Greensboro, NC 27409 Prospective Bidders may obtain copies of the Bidding Documents by emailing mary.kennedy@arcadis.com. Partial sets of Bidding Documents will not be available from the Issuing Office. Neither OWNER nor ENGINEER will be responsible for full or partial sets of Bidding Documents, including addenda, if any, obtained from sources other than the Issuing Office. Bidding Documents may be purchased from the Issuing Office. Upon Issuing Office’s receipt of payment, printed Bidding Documents or electronic documents on compact disk will be sent via the prospective Bidder’s delivery service. Bidding Documents are available for purchase in the following formats: Pre-bid Conference A pre-bid conference for the Project will be held on Tuesday, June 4, 2024 at 9:00 a.m. at City Council Conference Room of the Reidsville City Hall. Attendance at the pre-bid conference is strongly encouraged but not required. Statutory Requirements Laws, regulations and outside funding requirements, if any, will be referenced in the Instructions to Bidders (ITB) and the text of each will be attached to Section 00 73 73 and Section 00 73 83 which will be Contract Documents. Instructions to Bidders For all further requirements regarding bid submittal, qualifications, procedures, and contract award, refer to the Instructions to Bidders that are included in the Bidding Documents. This Advertisement is issued by: Owner: City of Reidsville By:       Summer Woodard Title:    City Manager Date:   May 29, 2024

  • Reidsville Splashpad to open on Memorial Day Weekend

    The City of Reidsville will be cutting the ribbon on its latest recreational facility at the start of Memorial Day Weekend. The City, in conjunction with the Reidsville Chamber of Commerce, will officially open the new Splashpad at lower Jaycee Park, 2010 South Scales Street, during a 12 noon ribbon cutting on Friday, May 24. “We have been able to utilize grant funding to create this water experience for our residents, both young and old,” said Haywood Cloud Jr., Assistant City Manager of Community Services. “We hope people will be able to enjoy the Splashpad during the hot days of summer.” In 2020, the Reidsville City Council first expressed an interest in offering the amenity to its citizens. When American Rescue Plan funding became available, City staff began implementing the Council’s vision and fulfilling the governing board’s mandate to use the ARP funds for projects that all Reidsville residents could enjoy. Additional City funding was added to make the Splashpad a reality. The Reidsville Splashpad includes several fun water features, among them the Scorpion, Spray Cannon, Turtle and a Super Splash (bucket drop). The features are sized for different ages to enjoy. Reidsville Public Works and Parks & Rec staff have been trained in the upkeep and maintenance of the facility. Admission to the facility is free. Children 12 and under must be accompanied by an adult. The facility also features a concession stand with snacks and drinks. Hours of operation will vary. Mondays through Thursdays the Splashpad will be open 10 a.m.- 7:30 p.m. Every two hours the facility will be closed for a half hour from 12 noon-12:30 p.m., 2:30-3 p.m. and 5-5:30 p.m. This will allow staff time to clean the Splashpad fixtures and prepare for the next session. Friday through Sunday the facility will be open from 12:30-5 p.m. and be closed for cleaning from 2:30-3 p.m. The Splashpad will also be available for exclusive rental during the weekend. Those hours will be 10 a.m.-12 noon and 5:30-7:30 p.m. on Fridays and Saturdays and 5:30-7:30 p.m. on Sundays. Call the Reidsville Parks & Recreation at 336-349-1090 for pricing and more information. Plans are for the Splashpad to be open from late May through Labor Day weekend.

  • Check out this Guide to Solid Waste Collection Changes

    The Public Works Department has had some changes to its Solid Waste Collection procedures. Check out this guide to find out what those changes are!

  • Water Quality Preventative Maintenance Ending April 20

    This month the water utilities of Archdale, Burlington, Greensboro, High Point, Jamestown, Randleman, Reidsville, and the Piedmont Triad Regional Water Authority will end their routine water quality preventative maintenance program. This procedure, which started back in December of 2023, is used to maintain and optimize the water quality in the City’s drinking water distribution system. Starting April 20th, the City of Reidsville will switch from chlorine back to chloramines, which is a federal and state standard disinfectant for drinking water. This process will take about five days. During this time, some users may notice temporary taste or odor differences. This is a normal part of the transition, which does not adversely impact the water quality. Both chlorinated and chloraminated water are safe for drinking, cooking, and other general uses. Specialized industries such as medical facilities offering kidney dialysis, fish tank and pond owners, and some businesses that use water in their production process should take precautions that may require filtration and treatment system adjustments. These customers will be contacted directly. As a part of this process, during the week of April 22-26, 2024, the water distribution system will be flushed. Residents may notice discolored water and reduced water pressure during this time. If you experience discolored water, please allow the cold water tap to run for 5-10 minutes until the water clears. Residents are cautioned to check for discoloration particularly prior to using their washing machines. If you see continued discoloration of water please call 336-349-1070. After 3:30 p.m., please call 336-634-3300.

  • Whole Plant Generator & MMC Replacement @ WTP

    ADVERTISEMENT CITY OF REIDSVILLE REIDSVILLE, NC WATER TREATMENT PLANT IMPROVEMENTS WHOLE PLANT GENERATOR AND MCC REPLACEMENT General Notice City of Reidsville (OWNER) is requesting Bids for the construction of the following Project: Whole Plant Generator and MCC Replacement Bids for the construction of the Project will be received at the City Council Conference Room of the Reidsville City Hall located at 230 W. Morehead Street, Reidsville, NC 27320, until Tuesday, May 21, 2024 at 9:00 a.m. local time. At that time the Bids received will be publicly opened and read. Access to the Conference Room is via the front left door of the building. The Project includes the following Work: Construction of a new Electrical Building to house MCCs and VFDs for the High Service Pump Station (HSPS). Construction of new standby diesel engine generator and fuel storage. Improvement of lighting in HSPS. Installation of duct bank to power front gate and storage area. Associated site work. Bids are requested for the following Contract: Whole Plant Generator and MCC Replacement Bid Security Bid security shall be furnished in accordance with the Instructions to Bidders. Obtaining the Bidding Documents The Issuing Office for the Bidding Documents is: Arcadis G&M of North Carolina, Inc. 7025 Albert Pick Road Suite 102 Greensboro, NC 27409 Prospective Bidders may obtain copies of the Bidding Documents by emailing mary.kennedy@arcadis.com. Partial sets of Bidding Documents will not be available from the Issuing Office. Neither OWNER nor ENGINEER will be responsible for full or partial sets of Bidding Documents, including addenda, if any, obtained from sources other than the Issuing Office. Bidding Documents may be purchased from the Issuing Office. Upon Issuing Office’s receipt of payment, printed Bidding Documents or electronic documents on compact disk will be sent via the prospective Bidder’s delivery service. Bidding Documents are available for purchase in the following formats: Format & Cost Bidding Documents (including Full-Size Drawings) $100 Bidding Documents (including Half-Size Drawings) $75 USB Flash Drive containing Bidding Documents in portable document format (PDF) $25 Electronic download of Bidding Documents $20 Pre-bid Conference A pre-bid conference for the Project will be held on Tuesday, April 16, 2024 at 9:00 a.m. at City Council Conference Room of the Reidsville City Hall. Attendance at the pre-bid conference is strongly encouraged but not required. A pre-bid site visit for the Project will be held on Tuesday, May 7, 2024 at 9:00 a.m. at Reidsville Water Treatment Plant. Attendance at the pre-bid site visit is strongly encouraged but not required. Statutory Requirements Laws, regulations and outside funding requirements, if any, will be referenced in the Instructions to Bidders (ITB) and the text of each will be attached to Section 00 73 73 and Section 00 73 83 which will be Contract Documents. Instructions to Bidders For all further requirements regarding bid submittal, qualifications, procedures, and contract award, refer to the Instructions to Bidders that are included in the Bidding Documents. This Advertisement is issued by: Owner: City of Reidsville By: Summer Woodard Title: City Manager Date: April 6, 2024

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230 W. Morehead Street
Reidsville, NC 27320

 

(336) 349-1030 Customer Service

(336) 349-1054 Water Bill Payments

(336) 349-1065 Building Inspections                                & Trade Permits

(336) 349-1068 Planning & Zoning

(336) 349-1035 City Manager's Office

(336) 349-1070 Trash Pickup

(336) 349-1090 Parks & Rec

After Hours Water & Sewer Issues,                               call 336-634-3300
 

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